Policies, Terms and Conditions

By enrolling with us you acknowledge the terms, conditions, policies and the release of liability for participating in music and movement classes at tuneBugz! at all locations where classes are offered.

Version: Jan 28th, 2026


MONTHLY INSTALLMENT PRICING : tuneBugz! Music Together classes are offered by season with monthly tuition installments. Each family signs up with a 2 month minimum commitment as a Family Membership plan. Payments against the season of classes are made as a monthly average and we utilize an auto-draft tuition model. All registrants pay 1st and last months tuition to get registered and start the season and commit to minimum of 2 mos. New families pay an additional $25 registration fee. Our monthly membership pricing factors in our 38 weeks of class each year, all 4 seasonal sets of print materials, Music Together Worldwide licensing fees per family, unlimited makeups and all processing fees for 4 seasonal terms averaged as a monthly installment of $123 for 1st child, $25 for siblings per month. Pricing will increase 3%-5% for inflation/cost of living each January. _____ PRO-RATE POLICY: Pro-rate is calculated for the month based on how many classes have been missed in the month at the time of registration. $25 per class missed will be discounted off the current month you register. 2 months commitment is still in effect even if a month is pro-rated. _____CALENDAR of CLASSES: Every year the full year of classes are planned in advance and the price divided by month. We normally offer 38-40 weeks of planned classes so prices may fluctuate per year but families are also able to attend makeups and bonus classes as much as they like as long as they are scheduled in advance online. _____NON-REFUNDABLE BANK AND CARD PROCESSING FEES: In the event a refund is granted, bank/card processing fees will not be refunded. Full refund will be 'less processing fees' that are set by the bank and the card you used. _____CLASSES MUST MEET 6 FAMILY MINIMUM: Due to the economics of holding a class and the educational value of group classes/social learning we have a delicate balance - we must have 6 families enrolled at all times or we may need to cancel the class and offer you a 2nd or 3rd choice option. Sometimes classes fizzle out when naps shift or we turn the clocks back or move them forward... Please be mindful that classes need 6 enrolled to avoid being cancelled. _____CLASSES HAVE 12 FAMILY MAXIMUM: The max number of families (children and grown ups) is 12 families/14 children. The average class size is 9 families - 12 children . _____ CLASS HOLIDAYS: We do not run classes on some federal and religious holidays and during some traditional public school breaks but we also DO hold class on some holidays so that school age siblings can attend class with younger siblings as a treat. Please view your individual class schedules carefully on the Parent Portal

to see which holidays your class will be observing this year/season so you can plan ahead for breaks and attend your makeups as needed. _____ ACCLIMATION: Acclimation to our classes is a natural process that happens over the first few weeks/months of class. Doing a sample1 time is good for parents to understand our program methodology and experience the flow, the fun, the songs and the families but in reality it takes most children take 2 to 3 weeks to fully acclimate into the weekly class routine and get comfy. Please commit to at least 2 to 3 months to give them this chance to warm up! Every child acclimates in their own way over time, talk with your Center Director if you are concerned of course but staying engaged for a minimum of 10 weeks is strongly recommended to fully acclimate to the program. _____ MASK POLICY: Anyone may wear a mask at any time for any reason including teachers. _____ PAYMENT POLICY: Tuition payment is due in full on the 1st day of the month, unless otherwise arranged. _____ REFUND POLICY: No refunds are available after you are confirmed into your class. _____PAUSE/CANCEL POLICY/MEMBERSHIP IS ONGOING: All families are automatically enrolled on a recurring monthly membership registration and tuition agreement that is ongoing and consistent regardless of how many classes are offered or attended in the month. Families may drop/pause/cancel membership at anytime with 30 days written notice. A maximum of 2 pauses are permitted per calendar year. Please email us at: [email protected] to pause/drop or cancel. Please be mindful that monthly fees are paid in advance, and are non-refundable and are based on a 38-40 week yearly pro-rate spread evenly over 12 months. Your last month of classes is collected at the time of registration and will apply to your final month when 30 day notice is received. _____ ABSENCES AND MAKEUP CLASS POLICY: Families agree to use the online make-up scheduler for making up missed classes. Classes are offered as use or lose but, makeups are unlimited, space-permitting and during active enrollment. Makeups require online self scheduling. _____ CAMERAS/PHONES POLICY: Please respect every family's right to privacy and please DO NOT bring phones into our sacred song circle. Cameras/phones must be turned OFF and put away during music class! Parents and caregivers are asked to be totally engaged in the activities for the whole 45 mins. We know many nannies, parents, grandparents love to snap a pic or try to get a video here and there - and we love when we are featured in your social media posts too! However , this is NOT APPROPRIATE DURING CLASS. Our phones are a dopamine disrupter for adults and children. Phones interfere with the bond we are creating and the type of learning we are facilitating. Please save picture taking for either before or after class and please make sure to only photograph your own child. Other parents WILL NOT WANT you to photograph their child or post them on social media without their consent. This is a big NO NO! Phones have become an increasing distraction/disruption to bonding efforts in our parent/child classes. Please - while in our classes - be fully present and in the moments with your child - without your phone. _____ FOOD/SNACKS/DRINKS POLICY: Food, snacks and drinks are NOT PERMITTED in any of our studios. Water bottles, baby bottles and/or nursing only - please. 

At tuneBugz! we are committed to diversity, equity, inclusion, and belonging in our community and classrooms.

We are committed to continuing activities that improve the quality of our staff and music programs such as:

-recruiting the best and brightest teachers from diverse set of backgrounds, from diverse universities and arts orgs

-offering financial support through our scholarship programs to be inclusive of families for which our prices are out of reach due to income inequities and low and median income families being priced out of affordable housing and factoring in the increasing tax burden in Austin

Requirements from parents:

-you agree to not come to class if you have come into contact with anyone who is sick or is known to have exposure or any other communicable illness or disease

-you agree that you, the parents are responsible for checking temperatures and assessing health of everyone you bring to class -

before coming to class

-you agree to not come to class if anyone in your group has a fever of 99.7 or higher

-you agree to follow local health org and CDC guidelines for community health and wellbeing

TUNEBUGZ LLC Release of Liability and Waiver, Assumption of Risk and Indemnification

I understand I will be participating in MUSIC AND MOVEMENT CLASSES (the “Program”) of TUNEBUGZ! LLC (the “Organization”), and attest that I have read, fully understood and agree with the following representations and conditions:

I release the Organization and its trustees, directors, officers, employees, agents, lessors, property owners, volunteers, successors, and assigns from any and all liability for, and waive any and all claims for, injury, loss, or damage in any way connected with my participation in the Program, including injury, loss, or damage caused in whole or in part by the negligence or other misconduct of the Organization or any of the above-listed organizations or individuals. I am aware of the risks of participating in the Program, and assume all risks, foreseeable and unforeseeable, in any way connected with my participation in the Program. I agree to indemnify and to hold harmless the Organization and any of the above-listed organizations or individuals with regard to any claim or expenses in any way connected with a claim. I have read and fully understand, agree to, and voluntarily accept all provisions of this Release of Liability and Waiver, Assumption of Risk, and Indemnification.

Terms and conditions are subject to change without notice.